Refund & Cancellation Policy

Refund Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

Note: The refund policy only works if the customer has an unpacking video. As soon as you have received the package, we suggest you turn on your camera and start recording the full unpacking.

Even before purchasing, you can ask for more product clarifications in the form of texts, videos, etc. Once the same item has been delivered to you, which has been confirmed earlier, won't be returned back. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Info@Piercingindia.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at info@Piercingindia.com

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, or damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Cancellation of Fraudulent Orders
To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, Piercingindia.com reserves the right to cancel all past, pending, and future orders without any liability. LittleGoa.com also reserves the right to refuse or cancel orders in scenarios like inaccuracies in the pricing of products on the website and stock unavailability. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after your card has been charged, the said amount will be reversed to your Card Account. Any promotional voucher used for the canceled orders may not be refunded.